Employees

Working at Mercado Libre is both challenging and fun - a combination that inspires us to achieve extraordinary results. It is an environment that encourages taking risks, pushing boundaries, reinventing ourselves to evolve, and doing things with excellence as a team.

84,000
people in our teams

25,903
people hired in 2024
91%
engagement rate

We take action today

To co-create the best place to work

Over the last 25 years, culture has been our main competitive advantage. We live it and put it into practice every day because we are convinced that it is an essential factor in continuing to generate a positive impact on the lives of millions of people in Latin America.

Over the past decade, our team has grown by over 30 times. Today, we are 84,000 individuals who give their best every day and embody an entrepreneurial DNA that stands out for excellence in execution and continuous improvement. Our training programs and performance management processes are designed to drive real business impact and ensure cultural alignment.

We believe in hard work and the value of meritocracy, and we understand that embracing diverse experiences fosters innovation and helps us foresee the needs and expectations of those who choose us. Currently, 93% of our people view their leaders as inclusive, with no disparity in this perception among diversity groups. We also guarantee pay equity and ensure no representation gaps in any talent management processes.

We have adopted a hybrid work model that takes advantage of the best of both in-person and remote work, allowing people to organize their time with flexibility, autonomy, and, above all, a high level of responsibility.

MELI DNA

Impacts that matter

Over 25,000

new people joined the Mercado Libre team in 2024.

5.2%

voluntary turnover in nonoperational roles, The lowest level in Mercado Libre's history (-0.7% vs 2023)

91%

Execution with excellence (+2% vs. 2023)

91%

team engagement.

Impact stories

“We want more and more people to grow and multiply their passion for entrepreneurship, enjoying the pride.”

Natalia Mileo, Culture and Experience Director (Argentina)

Luiz Diego Nascimento dos Santos - Fullfilment Rep e alumni Redes para o Futuro .png

"Working at Mercado Livre has been a wonderful and enriching experience. I discovered in the logistics career the ladder for my professional future, and it makes me feel fulfilled wherever I go."

Luiz Diego Nascimento dos Santos - Fullfilment Rep and Redes para o Futuro alumni

Our initiatives

The Meli experience

The fact that Mercado Livre is recognized as one of the best places in Latin America to attract, develop and engage talent is a consequence of the culture put in place. This connects us with our purpose every day: to democratize commerce and financial services to transform the lives of millions of people.

Inclusion

We focus on two complementary pillars: inclusion, through processes and actions that ensure equal opportunities in a culture where meritocracy is a key value, and representativeness, by attracting diverse profiles and experiences.

Ethics

We have updated our code of ethics, which is now called the MELI Code. The document encapsulates the attributes that are part of our DNA: honesty, fairness, respect, transparency, and integrity.