Download Report 2024

Initiative

Inclusion

Diversidad hero.png

About the initiative

We compete as a team to win

We believe that embracing diverse experiences fuels innovation and helps us stay ahead of our users’ needs and expectations. That is why we work with two key pillars: inclusion, by ensuring equal opportunities through processes and actions rooted in a culture of meritocracy; and representation, by fostering diversity in backgrounds and experiences to reflect the richness of our user community.
In 2024, we launched the Inclusion Insights Team, an intersectional team dedicated to making sure our initiatives and processes are inclusive, incorporating a wide range of perspectives and experiences to enhance our workplace for everyone. Led by the Inclusion team, this 13-member group represents various communities (such as women, men, 40+, people with disabilities, ethnic minorities, LGBTQI+, and more), ensuring a mix of backgrounds across countries, tenure, seniority, performance, and cultural alignment.
We also prioritize ensuring an inclusive and respectful environment. Any violation of the MELI Code must be reported. For this, we have a confidential Whistleblower Hotline, available 24 hours a day, allowing anonymous reports.

How we compete to win

Inclusion
Diversidad box amarillo.png

We democratize opportunities, understanding and respecting the uniqueness of each individual.

Main results

93%

Of our team sees their leaders as inclusive, and there’s no difference in this perception across diversity groups.

=

We ensure equal pay, taking into account all diversity groups.

More information

Our career site

Internal demographic data is detailed in the Annual Report

Learn more about our initiatives

Experiencia meli Tmb.png

The Meli experience

The fact that Mercado Livre is recognized as one of the best places in Latin America to attract, develop and engage talent is a consequence of the culture put in place. This connects us with our purpose every day: to democratize commerce and financial services to transform the lives of millions of people.

etica tmb.png

Ethics

We have updated our code of ethics, which is now called the MELI Code. The document encapsulates the attributes that are part of our DNA: honesty, fairness, respect, transparency, and integrity.

linea de denuncias tmb.png

Whistleblower Channel

We provide a channel through which employees, suppliers and outsourced professionals can anonymously report violations of the Meli Code.

We are acting today

We are acting today

We know the challenge is huge, but we also know that the time to act is right now.

Download Report 2024